Katie's Music Studio Lesson Policy Agreement:
METHOD OF PAYMENT
Cash, cheque or e-transfer will be accepted. Invoices are sent to your email on the first of the month. If you start in the middle of the month, an invoice will be sent out upon registration.
If your payment is late, this may affect your reservation on your scheduled lesson time slot.
NSF POLICY: There will be a $5.00 charge if a cheque does not process through. Lessons will resume once the payment has cleared.
LESSON COMMITMENT
Your monthly payment secures your lesson day and time on the schedule for the duration of the month. Should a student stop lessons, for any reason, prior to the completion of the month, no refund will be issued. There is no long term commitment at Katie's Music Studio as you only need to commit to one month at a time although at least 30 days notice is appreciated when stopping lessons.
CANCELLATIONS
There are NO refunds for missed or canceled lessons. Please give AT LEAST 24 hours notice if a lesson is to be missed by going onto your student portal and canceling the lesson. You are welcome to a makeup lesson if you give us at least 24 hours notice, but if there is no notice given, a makeup lesson lesson or payment refund will not be credited. Makeup lessons can be scheduled on the student portal if they are available and must be scheduled with the same teacher you canceled your lesson with. Makeup lessons cannot be used with another teacher. There are no refunds or makeup lessons for group lessons.
If a teacher cancels for any reason, a substitute teacher will fill in if available. If no teacher is available to fill in, a refund or make up lesson will be issued. If the studio is closed from bad weather, or if the lesson is canceled without a makeup lesson issued or substitute teacher, you will receive a credit on your next invoice. Make up lessons expire after the term is finished in August. A full music lesson term runs September to August.
HOLIDAYS
The studio follows all the school holidays (March break, Christmas break, Family day, Easter, etc...) except PD days.
LIABILITY
Only during the scheduled lesson time is the teacher responsible for the child’s whereabouts. Although, If a student gets injured, or has any items lost or stolen while at the studio (159 Brant Ave. Brantford, Ontario, N3T 3H6), the teacher will not be held responsible.
Arrive on time: Come with your instrument, books, materials needed, nails trimmed and clean hands. Please silence all cell phones. If you are an observer please sit quietly. Please try not to come more then 5 minutes early to your scheduled lesson.
Parent Attendance: Young beginner students should be accompanied by one parent during a private lesson unless otherwise stated by the teacher. The parent must help observe and take notes during lessons. Please pay attention to your child's lesson as this only adds to their success.
All teachers of Katie's Music Studio have permission to take photos and videos of the student to use for her website or any other form of media/marketing etc unless stated otherwise by the parent upon registration.
I agree to all the terms stated above by registering online and clicking accept.